Shipping policy

Seasonal Boxes: My Trove Box currently charges a flat $19.95 shipping fee on each seasonal box shipped.  Please refer to our new Shipping policy in FAQs.

We ship to addresses located in the 48 contiguous U.S. states only — *excluding Alaska, Hawaii and all off-shore U.S. territories and possessions, such as Puerto Rico.

MY TROVE BOX is not able ship to post office boxes (PO Boxes) or freight forwarding companies. Our carrier only accepts shipments to a valid street address.

Marketplace & Holiday Shoppe orders will continue to be charged a separate, small flat shipping fee for orders under $125. Free shipping is included on Marketplace orders on orders totaling $125 or more.

Sales / Clearance Collection items are subject to a flat shipping fee and is separate from the Marketplace. Tent Sale items do not count towards Marketplace purchase totals. Due to the already heavily discounted nature of Tent Sale items, discount codes will not be honored towards Tent Sale items.

Please note that we are no longer responsible for damage to your order or risk of loss once we deliver your order to the common carrier for shipment to you. Title to your order passes from us to you at the time we deliver your order to the common carrier. We reserve the right to choose any common carrier to ship your order to you. We cannot ship your order to a post office box, to certain addresses or on certain days. We reserve the right to ship your order in multiple boxes or shipments.